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Library Service changes : COVID-19

Library service

This page will be updated as advice changes so please keep checking for the latest information. 

The Library is open. In order for us to open safely we have had to make some changes to our services and we need to control the number of people in the Library. This will be kept under review and any changes will be added to this page. 

The University will remain open during the second national (English) lockdown and the Library service will remain open. The University will communicate with students if this changes. If you have questions about Library loans or access to resources please get in touch

In the Library building

  • Library opening hours will be shorter for now. Click here to see our opening hours
  • Borrowing books and DVDs: We will be offering a click and collect service. You will need to place a hold on the items you wish to borrow and then book a collection time. From 23rd November until 9th December we will be issuing items over the Christmas break. Please ask what date your item is due back when collecting or log into your Library account to check. If you renew items you already have on loan these will also renew to a date in early January. For more information about the Click and Collect service click here. 
  • Returns: There is a booking system in place for returns so that we can manage the number of people in the Library and comply with track and trace. Items will be quarantined for 72 hours before they are removed from your record. We have made changes to the Library system to allow for this and you will not get fined for this period. For more information click here
  • A short video about these changes is available. Click here to access this video and other help videos. 
  • Laptop loans: you don't need to book to borrow a Laptop but you may need to queue. Laptop loans have been extended to 24 hours and you can now take them off campus. We ask you to clean the laptop before you return it to the locker. To avoid queuing unnecessarily you can check the availability of Laptops by clicking hereYou will need your ID card and PIN number to be able to borrow a Laptop. Click here for more information about Laptop loans
  • Access to printing and copying: You don't need to book to come in and print, photocopy or scan. We will have a queuing system in place. There will be a smaller number of printers available for you to use to allow social distancing. There will be instructions available for questions we get asked frequently and there will be limited staff support available. For the moment you won't be able to use acetate in the Library photocopiers. For more information about the printers and help for common issues click here
  • Access to the DS Servicedesk for IT queries and MoDiP by appointment.
    • Contact DS Servicedesk by e-mail first at They will aim to solve your problem online initially and if you need to see them face-to-face they will book an appointment for you. 
    • Contact MoDiP by email 
  • Toilets on the ground floor are open for use. These are open on a one-in-one-out basis. Both the male and female toilets have 2 cubicles but only one person will be allowed in the room at a time. 

Library services we will be providing online

Enquiries: Library staff are available to help you with questions about our information sources and services. E-mail the Library with your questions and we will get back to you as soon as possible: 

You can also contact your Subject Librarian for help finding or using our online collections. Click here for contact information

Short help videos: We have made a range of short help videos to support you whenever you need it. This includes induction videos, changes to the Library, using Library search, searching and using online resources, referencing and bibliography. Click here to access the videos. 

Online Library collections: The Library has a large online collection of resources to support you. This includes eBooks, journals, newspapers, streaming media (TV, films, theatre, animation, documentary, modelmaking), trend forecasting information and image databases. 

For a general overview, have a look at our Collections Page.

For subject-specific resources, have a look at your Subject Guide 

What the Library won't be able to do

We won't be able to provide some services for the moment. We will review this regularly and make changes if and when we can. The following services aren't available at the moment: 

Study spaces including the silent reading room and meeting room. At the moment we can't offer study spaces in the Library. We will aim to reintroduce study spaces when we can. 

Browsing the Library bookshelves. We cannot currently permit access to the shelves for browsing. We will collect books for you from the shelves and make them available via the click and collect service.

You can browse our online selections:

  • Online book displays - the current one focuses on anti-racism resources, click here to have a look 
  • On your subject guides.
  • On the Library catalogue. Click on a book that you find interesting, look for the shelf number and click on the browse the shelf link. This works best for books. 

Provide access to the Materials Collection or Artist's book collections. We cannot currently offer access to these two special collections for browsing or handling. 

The PCs on the computer benching. The Laptops will be available for loan and we have added an extra 12 Laptops to this service but  you won't be able to sit down at a PC in the Library. 

Cash payments. In line with the University, we will not be taking cash in the Library. You will be able to pay fines with a card and shortly you will also be able to pay online via your reader account on the Library website. 

The little things. We won't be able to lend you the little things like pens, glue, rulers and headphones. We have also had to take away the cutting mats, staplers and paper clips. 

Tours or group visits. We won't be able to have groups of students or visitors doing activities in the Library. Unfortunately the need for social distancing means that we can't have groups of students in the Library. 


Personal safety

  • We require you to wear a face covering in the Library building unless you are exempt. More information on face coverings is available on the Government website. Click here for more information.
  • Please sanitize your hands when you enter the building. There is hand sanitizer available as you come into the Library and at points within the space. 
  • We have a 'keep left' system in place, barriers and signage to help you move around the space. When you enter the Library we will direct you to the relevant area.
  • We need to limit numbers of people in the Library to enable social distancing. For some services you will need to book ahead and for others we will have a queuing system in place. Please observe social distancing. 
  • It is a requirement for the Library to comply with track and trace. We will use the information held on our computer systems to do this and this is one of the reasons we ask you to book a collection and return slot. If you visit and we can't use the data on our systems then we will ask for your details so that we can record it manually. All data is held according to GDPR legislation. 

Borrowing from other libraries

  • You can now request Inter Library Loans for more information click here
  • If you currently have an Inter-library loan these can be returned to us now. You will need to book an appointment. Click here for more information. 
  • SCONUL access scheme. This scheme has been suspended for the moment.